This site is owned by PASIO ONLINE SRL, a Romanian company, registered with the Timiş Commerce Registry under no. J35 / 1633/2017, having fiscal code CIF 37510688, headquartered in Bacalbasa 79, Timis county and operates according to the Romanian legislation in its field of activity.
PASIO ONLINE SRL ("us") gives you access to the site and the use of the site www.pasio.ro ("the site"), subject to your acceptance of these terms and conditions (the "Terms"). By accessing, using, obtaining or purchasing any product, content, data, materials, information or services through our site, you agree to abide by these Terms and Conditions.
The clothes sold in the online store http://pasio.ro are new and original.
On the territory of Romania, the delivery time is about 2 business days, counted from the date of your order. This term is indicative, as it may be modified for reasons beyond our control. Under any circumstances, including in case of force majeure and under the penalty of returning your paid sums, the delivery time will not exceed 30 days, counted from the date of receipt of your order.
The displayed prices as well as the additional expenses / taxes are calculated with the included VAT (VAT), regulated by the Romanian tax laws.
The Rapid Courier Transport Tax on Romanian territory is:
Deliveries are made by Curier at the Customer's Home, usually within 24 hours of sending the Order, and may arrive at the destination within 48 hours for delivery to the countryside.
If you would like to specify certain delivery issues, such as: delivery time, address or landmarks, please enter these items in the Comment box before submitting the order.
On the day your order will be shipped, you will be notified by email. It will be sent by Pasio and will contain the AWB number of the package.
The liability for any damage to the product, parcel or package sent by us during transport is the responsibility of the courier company or the carrier in accordance with local legislation in force. The products will be replaced by us if proof of our fault is proven and we will be notified in due time.
You can pay from any bank if you own an account or a card, or if you have the home banking service enabled. We reserve your order for 3 days for you, the time required to transfer the payment to our account.
Items sold at wholesale prices on the website of Pasio can be purchased only by legal entities and only in whole series of a particular model: S, M, L or 36, 38, 40 or Onesize (3 pcs), as the case might be.
The minimum order is of 300 EUR, and the payment is to be made in advance, online, by credit card or bank transfer.
Also, the transport is paid in advance, and after validation of payment, the order shall be delivered to the recipient as soon as possible.
Online marketing of items purchased on Pasio site is strictly prohibited! In case of violation, we reserve the right to suspend access to Pasio account. If we found damages from the sale of items purchased online, we reserve the right to act for their recovery.
Payment is made directly to the courier company's agent when picking up the package.
1.How do I buy products from www.pasio.ro?
PASIO ONLINE SRL sells its products online through the online payment services of www.payu.ro. In this way, we can provide our customers with a safe and efficient online ordering and payment service.
1. 1. PayU
You can buy our products online, by the following 3 steps:
A) Choose the size and product you want to purchase and click on the Add to Cart link; Click the Checkout button..
B) Enter your personal information.
This information is necessary for correct and efficient processing of your order. For more information, please read How safe is it for me to pay online? in the Help section. The personal information is not transferred to other third parties, neither by Pasio S.R.L., nor by PayU. Be sure to correctly fill in the form and to indicate the persons for billing and delivery. Email address is very important because the information about the order and ordered products will be sent via email. An incorrect email address will slow the processing of the order. Furthermore, Pasio S.R.L. and PayU will not be able to contact you and inform you about the order status.
If the shipping address is not the same as the billing one, indicate this by selecting the menu at the end of the form. Choose the desired payment method and confirm the information by pressing "Next Step".
C) Enter data of the credit / debit card:
If you choose the payment method "Credit / Debit Card", it is required to fill in a form with your card information. For payments with credit / debit cards issued by Visa and MasterCard (Visa / Visa Electronic and MasterCard / Maestro) "3-D Secure" system is used, a system developed by these organizations, which provides online transactions having the same level of security as the ones at ATM or in physical environment, at the trader. Primarily, "3-D Secure" ensures that no information about your card is transferred or stored, at any time, on our servers or on PayU servers, such details being directly managed by Visa and MasterCard systems. In addition, "3-D Secure" is an authentication system of card holders' identity in an electronic environment. The cardholder authentication process is based on a security code known only by the owner and takes place only on the Visa or MasterCard sites, as appropriate. "3-D Secure" system allows online shopping with any cards issued under VISA or MasterCard license, including the debit and electronic ones, Maestro and Visa Electronic. Virtual cards issued d by these organizations are also accepted.
If the transaction by card was successful, the next screen will thank you for your order on our website and gives you relevant information about the order. This information will be also received by email.
1. 2. PayPal:
PayPal online shopping offers you additional security, as you do not have to submit your card data for every purchase. Thus, the probability that they are intercepted decreases. Also, buying process is faster due to the easy payment method.
To use this method, follow these steps: after adding item to cart, choose the PayPal method of payment. Log in to PayPal account and make the payment quickly and securely!
The products on this website are sold online through the online payment services provided by PayU. Risks associated with online payments are:
The personal data you enter for the order might come into the possession of third parties and be misused. PasioS.R.L. and PayU guarantee the security of their computer systems. Read "PayU Privacy Policy" and "Privacy Policy of Pasio S.R.L." for more information on this subject.
Your data, in case of payments by credit card, credit card number, expiration date, etc might come into the possession of third parties and be misused. For "3-D Secure" system applied by PayU for payment with Visa or MasterCard, no information related to your card is transferred or stored, at any time, on our servers or on PayU servers; they are directly entered into Visa or MasterCard systems, as appropriate. In addition, if your card was issued by a bank certified in "3-D Secure" system, the transaction clearance is done only after your authentication in this system by entering a code / password known only to you, similar to PIN code at the ATM transactions. Read "Verified by Visa" and "SecureCode" for complete details regarding "3-D Secure" system.
You can choose from the following payment methods: credit / debit card, bank transfer / payment order or PayPal. If you've selected a credit / debit card as your payment method, you'll need to fill in a form with your credit card details. If the card transaction has been successful, the following screen will thank you for ordering on our site and provide you with the information relevant to the order. You will also receive this information by email.
We accept the following credit / debit cards: Visa, Visa Electron, Mastercard / Eurocard, Maestro, including Visa or MasterCard virtual cards. Using your credit / debit bank card as your method of payment, your order will be processed immediately. For orders for which you have selected the bank transfer payment method, the order processing will be processed only after the PayU account has been credited with the transferred amount, thus introducing a 2-4 day gap, on a case-by-case basis.
For intra-Community shipments (EU), payment of the entire order will be made in advance, with the bank card. There will be a different shipping charge, which will be calculated by Destination.
The methods of electronic payment used by us comply with the NBR Regulation no. 6/2006 on the issuance and use of electronic payment instruments and the relations between the participants in the transactions with these instruments.
To be able to purchaes from www.pasio.ro, you must have an account on our website.
In using the service, you agree to provide true, accurate, current and complete information about yourself, as they are specified in documents, and you agree to provide such correct and complete information.
If we consider this requirement is not met by you, we reserve the right to block your access to the service on definite or indefinite period, without prior notice.
By registering as a member, you will be asked to choose a user name (email address) and password. You are responsible for the safekeeping of the password as a member of this site; any activity under your user name is entirely your responsibility.
You agree to notify us immediately of any loss of your password or an unauthorized activity under your username.
You can use our website only if you agree with these "Terms and Conditions". You are responsible for keeping secret your passwords and information of account authentication. You will be financially held liable for all uses of our Site by anyone using your password and your login information. You agree to be fully responsible for any orders and payments from your account made using our website. Pasio can use for advertising purposes and others any comments written on the site by visitors and registered members.
Also, you state and warrant that all information supplied by you is true and accurate.
You can use our site only to order, pay or view our products. You cannot use our site: to make any illegal, fraudulent or speculative payment or order; to post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, pornographic or profane material or any material that could constitute or encourage some behaviour which would be considered a criminal offense, which could give rise to civil liability or which may otherwise violate any law; or any other purpose that is unlawful or prohibited by these Terms.
At any time and without notice or liability, we may terminate or restrict your access to all or any component of our website. Your access to our website may not be uninterrupted or available at all times. We cannot guarantee the absence of errors occurring on our website, correction of defects or occurred errors, or the absence of viruses or other harmful behaviors on our website or on the servers that make it available. You may not use any device, software or routine that interferes or attempts to interfere with the normal operation of our website, or to take any action that imposes an unreasonable load on our computer equipment.
Any attempt to access personal data of users on the Site, to change the content of www.pasio.ro, affecting his performance is considered phishing.
We will not be, and our staff will not be responsible or liable for (A) damage to your computer or viruses that may infect your computer or other equipment as a result of your accessing, using or browsing on our site or downloading of any content, information, materials, data, text, images, video or audio from our site or (B) any injury, loss, claim, damage, or any special damages, exemplary, punitive, indirect, incidental or consequential damages of any kind, whether based on contract, prejudice, strict liability or otherwise, arising out of or in any way connected with (i) any use of our website or its content, data, materials or information found therein, (ii) any failure or delay (including, without limitation, the use of or inability to use any component of this site for purchase, resale or payment), or (iii) performance or non-performance by us or by any supplier, even if we or our supplier have been advised of the possibility of damages to these parties or any other party.
This disclaimer of liability applies to any damage or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, modification or use of record, whether for breach of contract, misconduct, negligence or under any cause of action.
In accordance with the Law no. 677/2001 on the protection of individuals with respect to the processing of personal data and the free circulation of such data, we hereby inform you that our company records personal data only for the ways / purposes stipulated by the law, according to the notification with 10834 ANSPDCP from 25/02/2009.
With your orders, you expressly and unambiguously agree that your contact details will be processed by PASIO ONLINE SRL.
PASIO ONLINE SRL guarantees the observance of the rights conferred by Law no.677 / 2001. These rights may be exercised through a simple written request to be sent by email to office@pasio.ro.
At the office@pasio.ro mail address, the user can request detailed information about the data downloaded, stored and processed by pasio.ro, can request free of charge modification or rectification, update, blocking or deleting the data, stored and stored processed by pasio.ro. This user right is permanent and can be exercised at any time by a request addressed to pasio.ro at the office@pasio.ro
In the event that the user considers himself / herself injured by the taking over, storing or processing of his / her personal data by pasio.ro or is dissatisfied with the way pasio.ro handled his / her request for such data, he / she may address the court, legal provisions in the field.
The bottom info only applies to articles delivered in Romania.
The buyer has the right to notify in writing the seller that he renounces the purchase without penalty and without invoking a reason within 14 calendar days of receiving the product.
Cannot return used, damaged or worn products. More details on the Return page.
Call the return call by calling 0741427747 or by filling out the Return Form.
The actual return of the product can be done by express courier, provided the product is in the same condition as delivered (in the original package with all the accessories, the intact labels and the documents accompanying it).
If you are on the territory of Romania, you can send the return free of charge only through the courier company Fan Curier, with the specification on the package: "Pay to the recipient".
The value of the returned merchandise, including the cost of delivery, except for additional costs caused by choosing a delivery method other than the standard we offer without undue delay, and in any case not later than 14 days from the date on which we are informed about your decision to renounce the purchase will be paid by bank transfer.
The Company has the right to claim the return of damages from the inappropriate use of the products. You cannot change your personal product for reasons that are not the responsibility of PASIO ONLINE SRL.
Our company has a dedicated team dedicated exclusively to the quality of the articles, so you are guaranteed that the items ordered from www.pasio.ro are in impeccable condition. If there is an exception, we take responsibility and replace the article with an identical one (model, size and color), supporting transport costs (tour, return). And if you otherwise request another size, another color, another pattern, or the refund, you will send the return free of charge only through Fan Curier's express courier company, with the specification on the parcel: "Payment to the recipient" to our address Return Policy, and for the chosen item, our company will bear the shipping costs to your destination.
In the case of intimate lingerie or bathing suits, pasio.ro reserves the right to refuse the return of garments for hygiene reasons.
The Romanian legislation in force stipulates that "the consumer has the right to cancel the contract unilaterally within 14 calendar days, without penalties and without invoking any reason. The only costs that may fall on the consumer are direct costs of returning products. "
The guarantee of our articles is 30 calendar days. The label contains useful information on washing and care of such items so that they do not suffer any damage. In the event of failure to observe the maintenance instructions, warranty claims are lost. In order to prove the purchase of the articles, it is necessary to keep the tax bill or invoice.
The guarantee of our articles is 30 calendar days. The label contains useful information on washing and care of such items so that they do not suffer any damage. In the event of failure to observe the maintenance instructions, warranty claims are lost. In order to prove the purchase of the articles, it is necessary to keep the tax bill or invoice.
Complaints and notifications will be forwarded to the email address: sesizari@pasio.ro. The time for resolving complaints and complaints is 2-5 business days
We, together with our Service Providers and Products (the "Providers"), own and have the copyright of our site and all of its content. You will not copy, reproduce, republish, upload, display, transmit, distribute, sell, transfer or modify anything in the content, data, information, or materials found on our site unless you obtain the written agreement of our company representative or for non-commercial purposes only.
Product names, Images, Presentation, Trademarks, Logos and Service Trademarks displayed on our site (the "Trademarks") are the intellectual property of PASIO ONLINE SRL and registered as ours and our Providers.
The Pasio brand was published in the Official Industrial Property Bulletin no. 4/2009. Nr. brand assigned 100020.
Your use of our site and access to our site will not give you any license or right to use any of the Names, Images, Brands. You will not use any robot, spider, other automated device, or manual process to monitor the materials available through our site. All software, applications, and modules used on our site are our property or our partners, from which we obtained licenses. You may not reproduce, reverse engineer, create derivative works, disassemble or decompile, sell, rent, distribute, transfer, transfer, or modify any software on our site.
For reporting violations of copyright, please write to us at:office@pasio.ro .
You may not assign, delegate or transfer your rights or obligations under these Terms and Conditions. We may modify these Terms at any time. Continuous use by you of our website after any such modification of these Terms shall be subject to the Terms in effect at the time of your use. You should review these Terms periodically. Your continuous use of our website after any modification will represent your acceptance of the changed Terms. Except as described in the preceding sentences, you and us can modify these Terms only in a written signed document or otherwise accepted by you and by us. If we do not act in connection with any breach by you or by anyone for any occasion, this does not mean the waiving of our right to act in relation to future or similar breaches. In the event a court finds that any provision of these Terms is unenforceable or invalid, the respective provision shall be enforced to the maximum extent permitted by applicable law and the other Terms will remain valid and enforceable.
These Terms, together with those articles made a part of these Terms by reference, constitute the entire agreement between you and us in relation to your use of our website, and supersedes any prior understandings or agreements (oral or written) regarding your use of our website.
These terms and conditions, as well as your and our compliance with them are governed by the Romanian law. If you take any legal action related to your use of our website, our products and services or these terms, you agree to file such action only in the courts in Romania and only after writing notification of Pasio S.R.L. In any such action or any action we may initiate, the winning party shall be entitled to recover all its costs incurred in connection with this action, including but not limited to costs both taxable and non-taxable. A printed version of this agreement and of any notice given in electronic form will be admissible in judicial proceedings under these Terms or in connection with these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
If you have an account on www.pasio.com, this means that you agree to the terms and conditions above, therefore, you assume liability for any breach thereof.
Pasio frequently organizes different Promotions, which are announced on the site and / or on facebook and / or other channels. Pasio promotions do not cumulate. Pasio promotions will be valid when they are activated on the site and will cease when they are disabled on the site.
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