Return Policy

Return

In the event that you will not be happy with the products received or they do not match, you can return them within a maximum of 14 calendar days. You can change products with others in stock, or you can get your money back.

The withdrawal period expires after 14 days starting:

from the day you enter, or a third party other than the carrier indicated by you, in the physical possession of the products (in the case of a sales contract) or the day you enter, or a third party other than the carrier indicated by you, in the physical possession of the last product (in the case of a multiple goods contract ordered by the consumer with a single order and delivered separately).

Return methods

Notify your intention to return to (+40) 758 292 252 via email at office@pasio.ro or complete this return form, but its use is not mandatory.

Returning an order can be done under certain conditions:

In order to qualify for the return rights, please ensure that the product has the original label, the accompanying documents, is properly packaged and shows no signs of improper wear and / or odors.

The package must be prepared and sealed for return. The courier will come to the address to retrieve the return with a listed AWB.

You can choose another size or a replacement product:

In case of replacement, the sealed parcel must be prepared. The courier will come to the address specified with the new parcel for exchange where an AWB will be attached for the parcel to come back to us.

You will get the value of the product by:

Within 14 days after the shipment arrived at the new value of the product / products are delivered to your account.

 

Do not change or return:

Swimwear for hygiene reasons